Learn all you need to know about Louisiana Medicare Plans, Medigap, Medicare Supplement, and Medicare Advantage Plans.

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How Do I Find Free Medicare Help

October 17, 20237 min read

Navigating Medicare can be complicated. With Original Medicare, Medicare Advantage, Part D prescription drug plans, Medigap, and more, there are many coverage options to understand. The costs of premiums, deductibles, copays and coinsurance can also be confusing. Fortunately, every state offers free health insurance counseling specifically for Medicare beneficiaries. In this comprehensive guide, learn about the different places you can get free one-on-one Medicare help to answer your questions and assist you in making plan choices.

SHIPs Provide Local Medicare Counseling

The State Health Insurance Assistance Program (SHIP) offers free Medicare counseling and assistance in every state. SHIP is independent and unbiased - it is not connected to any insurance company or health plan. SHIP has trained counselors available to help you understand:

·        Your Medicare coverage choices

·        Medicare rights

·        Medicare bills and claims

·        Complaints about medical care or treatment

·        Comparing and enrolling in Medicare Plans

·        Medicare costs like premiums, deductibles, and copays

·        Financial assistance programs like Extra Help and Medicare Savings Programs

SHIP counselors can also assist with problems like billing errors, denial of services or claims, and complaints about care. They can explain your options and appeal rights.

To find your local SHIP office, call Medicare at 1-800-MEDICARE or use's SHIP locator tool. You can speak with a SHIP counselor on the phone, schedule an in-person appointment, or do a video call. Many SHIP programs also offer educational events and Medicare classes in your community.

Get Help One-on-One Options at 800-MEDICARE

For personalized Medicare help, call 1-800-MEDICARE (800-633-4227). This toll-free helpline is available 24 hours a day, 7 days a week. You can speak directly with a customer service representative about:

·        Medicare health plans in your area, including Medicare Advantage and Part D drug plans

·        Enrollment periods and how to switch plans

·        Medicare-covered services, like which preventive care screenings are fully covered

·        Medicare costs for premiums, deductibles, copays, and coinsurance

·        Medicare claims and billing issues

·        Coverage denials and your appeal rights

·        Complaints about medical care, providers, or health plans

1-800-MEDICARE representatives can look up your specific coverage details with your Medicare number. They can explain your options in simple terms and directly answer many Medicare questions.

You may experience long hold times at peak periods. Using the website to locate health plans or check covered services can help minimize calls. The website also has an online chat function to connect with a representative.

Local Medicare Help

Your State Medicaid Office can provide assistance with Medicare too. They help enroll people in Medicare Savings Programs to get financial assistance with Medicare premiums and cost-sharing. Many states also have dedicated Medicare call centers and heated local offices to answer questions, assist with enrollment, and resolve Medicare issues.

Community-based non-profit organizations also assist Medicare beneficiaries. For example, the Statewide Health Insurance Benefits Advisors (SHIBA) program in Washington offers free one-on-one Medicare counseling. Senior centers, Area Agencies on Aging, social service organizations, and consumer advocates are other local options for unbiased Medicare help.

Online Medicare Resources

For quick access to Medicare information, get help from interactive Medicare website at Here you can:

·        Find health plans in your area, with estimated costs personalized to your medications

·        Use the plan compare tool to view detailed information on costs and coverage for specific plans

·        Check what healthcare services, medical equipment, and supplies Original Medicare covers

·        Look up your claims and view your personalized Medicare information

·        Find healthcare providers and compare quality of care ratings

·        Locate in-network pharmacies for Medicare drug plans

·        Compare Medigap policies available in your area

·        Learn about social security and other reports

You can also chat online or call 1-800 MEDICARE from the site. The website is available 24/7 and hosts many educational articles, booklets, and videos about Medicare.

Medicare Help on Social Media

Follow @MedicareGov on Facebook and Twitter for Medicare tips, news, and updates. The Medicare YouTube channel offers short informational videos on Medicare topics like signing up, costs, coverage options, rights, and more. The Medicare App (available on both the App Store and Google Play) also provides secure access to your Medicare information on the go.

Help from Anthropic

I'm Claude, an AI assistant created by Anthropic. I don't have personal access to your Medicare information, but I'm happy to explain Medicare basics and point you to helpful resources. Feel free to ask me any Medicare questions! I can clarify how the different parts of Medicare work, outline the enrollment process, and explain key Medicare terms and concepts. My goal is to be a friendly source of information to help you understand your Medicare coverage.


Navigating Medicare can feel overwhelming at first. Fortunately, you don't have to figure it out alone. Free personalized help is available both locally and nationally. Speaking with a SHIP counselor in your state is a great place to start. 1-800 MEDICARE, your State Medicaid Office, senior centers, and non-profit organizations also provide assistance at no cost. Visit online anytime for a wealth of educational resources. With many options for free Medicare advice, you can get your questions answered and make informed choices.

We’re Here to Help

You do not have to spend hours reading articles on the internet to get answers to your Medicare questions. Give the licensed insurance agents at Bourgeois Insurance a Call at (985) 803-8999. You will get the answers you seek in a matter of minutes, with no pressure and no sales pitch. We are truly here to help.


How can I get free Medicare help?

 You can get free Medicare help by contacting the Health Insurance Counseling and Advocacy Program (HICAP). They provide one-on-one counseling to help you understand your Medicare benefits, navigate the health insurance system, and find the best coverage for your needs. They can also help you with drug costs, Medicare costs, and answer any other questions you may have about Medicare. You can call HICAP at 800-333-4114 to get started.

What services does HICAP provide?

HICAP provides one-on-one counseling and advocacy services. They can help you with a variety of Medicare-related issues, including understanding your Medicare benefits, navigating the health insurance system, finding the best coverage for your needs, and managing drug costs. They can also provide assistance with Medicare Advantage and Medigap Plans, as well as access to the Extra Help program for prescription drugs.

How do I contact HICAP?

 You can contact HICAP by calling 800-333-4114. They have trained volunteers available to assist you with your Medicare questions and concerns. You can also visit their website to learn more about their services and find resources specific to your state.

Can HICAP help me with my health care needs?

 Yes, HICAP can help you with your health care needs. They provide one-on-one counseling to help you understand your Medicare benefits, navigate the health insurance system, and find the best coverage for your needs. They can also provide assistance with managing drug costs, understanding Medicare Advantage and Medigap Plans, and accessing the Extra Help program for prescription drugs.

How does HICAP provide one-on-one counseling?

 HICAP provides one-on-one counseling through trained volunteers. These volunteers are knowledgeable about Medicare and can help you understand your benefits, answer your questions, and assist you in finding the best coverage for your needs. They can provide personalized guidance based on your specific circumstances.

How much does it cost to receive help from HICAP?

 There is no cost to receive help from HICAP. They provide their services free of charge to individuals seeking assistance with Medicare-related issues. HICAP is funded by federal and state funds to ensure that everyone has access to the help they need.

Can I find services from HICAP through a mobile app or website?

 Yes, you can find services from HICAP through their website. They provide resources specific to your state and offer information on Medicare, health insurance counseling, and advocacy. While they may not have a dedicated mobile app, their website is mobile-friendly and can be accessed from any device with an internet connection.

Is my personal information safe when I contact HICAP?

 Yes, your personal information is safe when you contact HICAP. They have strict privacy policies in place to protect your information and ensure confidentiality. HICAP will not share your information with any third parties without your consent.

Can HICAP help me find services in my area?

 Yes, HICAP can help you find services in your area. They have resources specific to each state, allowing them to provide you with information on available services and policies in your area. They can connect you with the appropriate resources and support networks to meet your health care needs.

Can I reach out to HICAP through live chat or email?

 Currently, HICAP primarily operates through their phone line. However, some local offices may offer additional contact methods like live chat or email. It is best to contact HICAP directly to inquire about the available contact options in your area.

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